Effective Date: January 2020
1. Introduction
At Partidos, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
We collect various types of personal information to provide and improve our services:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details, bank account information, and transaction history.
- Training Information: Details related to your training sessions, including registration, attendance, and feedback.
- Technical Data: IP address, browser type, and usage data related to our website and online services.
3. Personal Data Collection and Usage
- Comments: When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in spam detection. Upon approval, your profile picture may be visible in the context of your comment.
- Media: If you upload images, please avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from images.
- Contact Forms: When you submit a contact form, we collect the information provided to respond to your inquiries.
- Cookies: We use cookies to enhance your experience. Cookies for comments, login sessions, and screen options are employed to improve functionality and user convenience. Cookies have varying lifespans, from one year to two days, depending on their purpose.
- Embedded Content: Articles on our site may include embedded content from other websites, which may collect data, use cookies, and track your interactions.
4. Purpose of Processing
We use your personal information for the following purposes:
- To Provide Services: Register you for training programs, process payments, and communicate important details related to your training.
- To Improve Our Services: Analyze feedback, enhance training content, and improve overall customer experience.
- To Comply with Legal Obligations: Fulfill legal requirements, protect our rights, and respond to legal requests.
5. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Legal Obligations: Necessary to comply with legal and regulatory requirements.
- Consent: You consent to the use of your personal information as outlined in this Privacy Policy.
- Contractual Necessity: Essential for fulfilling our contractual obligations with you.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, your information will be securely deleted or anonymized.
7. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist with payment processing, IT services, and other operational needs.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
9. Your Rights
Under POPIA, you have the following rights regarding your personal information:
- Right to Access: Request access to the personal information we hold about you.
- Right to Correction: Request correction or updating of inaccurate personal information.
- Right to Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Right to Object: Object to the processing of your personal information for specific purposes.
To exercise these rights, please contact us at [email address].
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy periodically.
12. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@partidosa.com
- Phone: 0722768769
- Address: 101 Isaiah Ntshangase Rd, Stamford Hill, Durban, 4001
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described. Thank you for trusting Partidos with your personal information.